FAQ

Please contact our Club by phone on our freephone number 8000 22 33 or by E-mail if you wish to close your Nespresso account. Our Coffee Specialists will update your account and advise you what you need to do to create your new account.

To change your E-mail address, all you need to do is:

1. Enter your login details (E-mail address and password) under "Sign in to your account" at the top right-hand corner of the homepage.
2. Click on "Personal Information" and then "Change Email".

Click on “Please Sign in to Your Account” at the top right of our website and then click “Create an account” and enter your personal information.

Enter the delivery and billing addresses desired for your order and select whether you wish to be informed about our new products and offers. Click on “Create an account”.

Your account is created and you can place your order immediately.

Our Grands Crus are packaged in sleeves, each containing 10 capsules. For packaging reasons all orders placed online, or with the Nespresso Club, order should be composed of a minimum 50 capsules. You can mix the variety of capsules as you choose, as long as the total number is 50 or more (e.g. 20 Roma, 10 Arpeggio, 10 Livanto, 10 Caramelito).

To change it, all you need to do is:

1. Click on "Please sign in to your account" on the home page in the top right-hand corner of the screen and then "Forgot your password?"
2. Enter the E-mail address which you normally use to place your order
3. You will receive a message at the E-mail address you have given that will ask you to click on a link to set a new password.

Our Grands Crus are exclusively available to order via the Nespresso Club in the following ways:

• By calling at 80002233 (freephone when calling from a landline)
• Through the website: www.nespresso.com.cy
• From Nespresso Boutiques

You can visit the New Member Registration page to begin your first order online and the Store Locator page, to check the Boutiques’ addresses in Cyprus.