Original Capsules
Classic Accesories
Classic Accesories
Classic Accesories
Classic Accesories
Terms of Acceptable Use
Nespresso Website Terms of Use
Thank you for visiting this website. Please read the Terms contained in this document carefully since any use of this website constitutes your acceptance of the Terms set out herein.
Throughout this site, the terms "we", "us", "our" and "Nespresso" refer to Vassos Eliades Ltd “You” refers to any person accessing and/or using this website.
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
These terms of use refer to the following additional terms, which also apply to your use of our website:
Our Privacy Policy (www.nespresso.com.cy) sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website, you consent to such processing, and you warrant that all data provided by you is accurate.
Accuracy, completeness and timeliness of information
Whilst we use all reasonable attempts to ensure the accuracy and completeness of information on this website, we are not responsible if the information that we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.
Transmission
Any non-personal communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of Nespresso and may be used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Nespresso is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use is without compensation to the party submitting information. By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory and that Nespresso use will not violate any third party's rights or otherwise place us in breach of any applicable laws. Nespresso is under no obligation to use the information submitted.
Intellectual property rights
All copyright, trademarks and other intellectual property rights in all text, images and other materials on this website are the property of Nespresso or are included with the permission of the relevant owner.
You are permitted to browse this website, reproduce extracts by way of printing, downloading to a hard disk or for the purposes of distribution to other individuals. This is only to be done under the condition that you keep intact all copyright and other proprietary notices and that the trademark notice below appears on such reproductions. No reproduction of any part of this website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.
The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this website belong to Société des Products Nestlé S.A. part of the Nestlé Group. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or on any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. You are also advised that Nespresso will vigorously fully enforce its intellectual property rights of the law.
Links to other websites
Links on Nespresso websites may take you outside Nespresso network and systems and Nespresso accepts no responsibility for the content, accuracy or function of these other third-party websites. The links are provided in good faith, and Nespresso cannot be held responsible for any subsequent change in other third-party websites to which we provide a link. The inclusion of any link to other websites does not imply endorsement by Nespresso. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit.
Linking to our Website
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy If you wish to link to or make any use of content on our site other than that set out above, please contact (add email).
Warranties and Disclaimers
Your use of this website is at your own and exclusive risk.
Warranties
This website is provided to you on an "As Is" and "As Available" basis and, consequently, Nespresso gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability or satisfactory quality and fitness for a particular purpose) including warranties or representations that material on this website will be complete, accurate, reliable, timely, non-infringing to third parties, that access to this website will be un-interrupted or error-free or free from viruses, that this website will be secure, that any advice or opinion obtained from Nespresso through this website is accurate or to be relied upon and any representations or warranties thereto are accordingly expressly disclaimed.
Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Please check your local laws.
We reserve the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or any feature or part thereof at any time.
Liability
Nespresso and/or any other party involved in the creating, producing or delivering this website on our behalf shall have no liability or any responsibility whatsoever for any direct, incidental, consequential, indirect, special or punitive damages, costs, losses or liabilities whatsoever and howsoever arising out of your access to, use, inability to use, change in content of this website or arising from any other website you access through a link from this website or to the extent permitted by applicable law, from any actions we take or fail to take as a result of any electronic mail messages you send us.
Nespresso and/or any other party involved in the creating, producing or delivering this website shall have no responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.
Further, Nespresso shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.
To the maximum extent permitted by applicable law, you expressly waive all claims against Nespresso, its officers, directors, employees, suppliers and programmers that may arise from your use or access of this website.
Prohibited Activity
You are prohibited from doing any act that Nespresso in its absolute discretion may deem to be inappropriate and/or would be deemed to be an unlawful act or is prohibited by any laws applicable to this website including but not limited to:
Using this website:
You also agree:
Breach of this Policy
When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.
We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
Governing Law and Jurisdiction
The present Terms of Acceptable Use are governed by and construed in accordance with the laws of Cyprus, and we both agree that the courts of Cyprus will have exclusive jurisdiction and in particular, the Nicosia District Court in case of any dispute or claim arising out or in connection with these Terms.
Nation
Nespresso products, materials, offers and information appearing on this website are intended for Cypriot users and/or customers only. Nespresso makes no representation that the products and the content of this website are appropriate or available in locations other than Cyprus. Please contact our local distributor to obtain more information about the products availability in your country. The products appearing in this website are only visual representations and as such are not in their real size, packaging colour etc.
Conditions of Sale
Our contract with you
4.2. The minimum coffee packaging contains 10 capsules.
4.3. All orders are subject to the limitations of stock availability. Nespresso shall inform customers as soon as possible of any rupture of stock.
4.5. Nespresso reserves the right to refuse orders, in total or in part, or to request an advance payment of the order value, in case low creditworthiness of the candidate buyer is detected.
6.4 To cancel the Contract altogether, you must contact us through email at info@vel.com.cy including your full name and your order number within 1 working day of your order. A link to the website contact form will be included in our Dispatch Confirmation.
8.1. When Nespresso receives your coffee order, you automatically become a member of the Nespresso Club.
8.2. Your Nespresso Club Member number is stated in the first invoice that you will receive. In order to serve you better, please keep this number at hand for all your future orders.
8.3. Your participation to the Nespresso Club gives you the right to benefit from special Services proposed, such as receiving information on new products and services offered by our company, participating to competitions, being informed on offers and other advantageous services.
8.4. Your membership to the Nespresso Club cannot be transferred to a third party.
8.5. It is your responsibility to ensure that the contact details your provide to the Nespresso Club remain up to date.
9. Liability
9.1. We only supply the Products for personal use, and you agree not to use the Products for any resale purposes.
9.2. Nothing in these Terms limits of excludes liability for:
(a) death or personal injury caused by our negligence.
(b) fraud or fraudulent misrepresentation.
(c) any other liability that cannot be limited or excluded by law.
9.3. Nespresso shall not be liable—whether in contract, tort (including negligence), breach of statutory duty, or otherwise—for any of the following losses arising from or in connection with the sales described herein:
9.4. Our total liability to you for all lossess arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will in no circumstances exceed the price of the Products.
9.5. Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
9.6 Some of the Products we sell to you come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the Products.
10.2. Termination of the Contract shall not affect your or our rights and remedies that have accrued as at termination.
10.3. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after the termination shall remain in full force and effect.
NESPRESSO CYPRUS – DELIVERY & PROMOTIONAL TERMS AND CONDITIONS
These Delivery & Promotional Terms and Conditions are to be read in conjunction with the Conditions of Sale Policy, which apply to all purchases.
"Corporate Customers" refers to businesses, including but not limited to Hotels, Offices, and HORECA clients, that purchase in bulk or for business use and are subject to a separate commercial policy.
"Promotional Period" refers to the specific timeframe in which a promotional offer is valid, as defined for each individual promotion.
"Eligible Purchases" refers to the acquisition of qualifying Nespresso products that meet the criteria outlined in each promotional offer, including but not limited to Original Capsules or Nespresso Machines.
"Customer" refers to the individual purchaser who is not making the purchase on behalf of a business entity or for resale.
"Boutiques" refers to physical Nespresso retail locations within Cyprus.
"E-commerce Platform" refers to the official Nespresso Cyprus website: www.nespresso.com.cy.
Orders placed via the e-commerce platform, call center, or boutiques are processed within 24 hours of receipt on business days (Monday to Friday, excluding public holidays). Please allow additional time for orders placed on or around public holidays or during promotional/sale periods. In all cases, orders will be dispatched only after full payment has been confirmed. Deliveries to remote or less accessible areas may require additional time.
Delivery Methods:
Delayed Deliveries: In the event of a delay Nespresso shall not be held liable for delays resulting from external factors such as Force Majeure and such as strikes, extreme weather, or courier disruptions.
Weekend and Holiday Deliveries: Delivery services are not available on weekends or public holidays. Orders placed during these times will be processed on the following working day.
PROMOTIONS & EXCLUSIONS
FEBRUARY MACHINE OFFER
TERMS & CONDITIONS
1.1. During the Promotional Period (as defined below), customers who purchase any Nespresso Vertuo Line machine from Nespresso Boutiques, the Nespresso Call Centre, or the Nespresso website (nespresso.com.cy) shall be entitled to receive fifty (50) Nespresso Vertuo coffee capsules (five sleeves) free of charge (the “Gift”).
1.2. The Gift consists exclusively of the following coffee varieties, amounting in total to fifty (50) capsules.
Double Espresso Chiaro (10 capsules),
Double Espresso Dolce (10 capsules),
Ice Leggero Freddo Double Espresso (10 capsules),
Costa Rica Origin Gran Lungo (10 capsules),
and Fortado Gran Lungo (10 capsules),
1.3. No other Nespresso coffee varieties, including Limited Editions or seasonal coffees, shall be eligible under this promotion.
2.1. The promotion shall be valid from 01 February 2026 until 28 February 2026 (inclusive) (the “Promotional Period”) and shall be valid while stocks last.
3.1. The promotion applies exclusively to purchases of Nespresso Vertuo Line machines made from selected Nespresso Boutiques, the Nespresso Call Centre, or the Nespresso website (nespresso.com.cy)
3.2. The offer shall be limited to a maximum of three (3) machines per person.
3.3. The promotion may be redeemed solely in the country of purchase, namely the Republic of Cyprus.
3.4. Employees and first-degree relatives of Vassos Eliades Ltd shall not be eligible to participate in this promotion.
3.5. Corporate customers (Offices & HORECA) wishing to purchase more than three (3) machines shall be subject to a separate commercial policy and are invited to contact the Nespresso Call Centre for further information.
4.1. Customers who purchase any Nespresso Vertuo Line machine during the Promotional Period shall be entitled to receive the Gift. This applies to purchases made through:
4.2. For purchases made through (c), simply add any Vertuo machine to your cart, and 50 free Vertuo capsules will be added automatically.
4.3. Redemption of the Gift for purchases made through (a) and (b) shall be effected exclusively through official Nespresso channels, namely Nespresso Boutiques or the Nespresso Call Centre. The original purchase receipt must be retained and presented at the time of redemption.
4.4. One (1) Gift comprising fifty (50) capsules shall be provided per eligible machine purchased. Please retain the original purchase receipt until the coffee gift has been received.
5.1. The Gift is personal, non-transferable and may not be exchanged, substituted or redeemed for cash, credit or any other Nespresso product.
5.2. The promotion may not be combined with any other promotion, discount, offer or commercial activity.
5.3. In the event that any of the specified coffee varieties become unavailable, Nespresso reserves the right to substitute such varieties with alternative Vertuo capsules of equal value without prior notice.
5.4. Vassos Eliades Ltd reserves the right to amend, suspend or terminate the promotion at any time, subject to applicable law.
5.5. The promotion shall apply while stocks last and only within the Republic of Cyprus.
6.1. To the maximum extent permitted by applicable law, Vassos Eliades Ltd shall not be liable for any indirect, incidental, consequential or special loss or damage arising out of or in connection with participation in this promotion or the acceptance and use of the Gift.
6.2. Nothing in these Terms & Conditions shall exclude or limit any liability which cannot lawfully be excluded or limited.
7.1. Vassos Eliades Ltd reserves the right to verify the validity of any purchase and to request proof of purchase and identification.
7.2. Vassos Eliades Ltd further reserves the right to disqualify any participant in the event of suspected fraud, abuse, manipulation of the promotion or breach of these Terms & Conditions.
8.1. Vassos Eliades Ltd shall not be responsible for any typographical, technical or printing errors in promotional materials or communications relating to this promotion.
8.2. In the event of such error, Vassos Eliades Ltd reserves the right to correct the error and amend these Terms & Conditions accordingly.
9.1. Vassos Eliades Ltd shall not be liable for any failure or delay in performing its obligations under this promotion where such failure or delay results from circumstances beyond its reasonable control, including but not limited to governmental actions, supply chain disruptions, strikes, or technical failures.
10.1. All intellectual property rights, including but not limited to trademarks, trade names, logos, product names, designs and promotional materials associated with this promotion, are the exclusive property of their respective owners, including Nespresso and/or Vassos Eliades Ltd.
10.2. Nothing in these Terms & Conditions shall be construed as granting any participant any license, right or interest in or to such intellectual property rights.
10.3. Any unauthorized use, reproduction or distribution of such intellectual property is strictly prohibited.
11.1. Vassos Eliades Ltd (on behalf of Nespresso), as data controller, shall process any personal data collected in connection with this promotion in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and the applicable Privacy Policy available at www.nespresso.com.cy.
12.1. This promotion and these Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Cyprus.
12.2. Any dispute arising in connection with this promotion shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.
FEBRUARY MACHINE OFFER - NESPRESSO AUTHORIZED RESELLERS
OFFER:
TERMS & CONDITIONSThe total quantity corresponds to 50 Nespresso Vertuo coffee capsules (5 sleeves).
No other Nespresso coffee varieties, Limited Editions or seasonal coffees are eligible as part of this promotion. The coffees cannot be exchanged with other coffee varieties.
SUPPORTING DOCUMENTS:
1.The serial number of the machine (19-digit serial number located on the machine box).
2.The original receipt of the Nespresso machine purchase.
REDEMPTION METHODS:
1.At a Nespresso Boutique (visit www.nespresso.com.cy and locate a Nespresso Boutique closest to you).
Data protection policy:
Vassos Eliades Ltd (on behalf of Nespresso) informs you that as the data controller will process all personal data collected through the present promotion in accordance with the provisions of the General Data Protection Regulation 2016/679 and the privacy policy of Vassos Eliades Ltd which is available online at [http://www.nespresso.com.cy]. All data collected will be retained in accordance with the designed retention period. Within the Privacy Policy you may find among others information on how your personal data is being processed and how you can exercise your rights as data subjects.
CLARIFICATIONS:
•The offer is valid only for any Nespresso machine purchased between 01/02/2026 – 28/02/2026 (inclusive).
•This offer cannot be combined with any other promotion and is not valid for machine purchases from Nespresso Boutiques, the Nespresso Call Centre, or the Nespresso website (nespresso.com.cy).
•This offer applies for any Nespresso Original Line machines and Nespresso Vertuo Line machines, according to the terms described above.
•Limited edition and seasonal Nespresso coffees are excluded from the offer.
•The offer applies for up to three (3) machines per person.
•The offer can be redeemed only in the country of purchase, which in this case is Cyprus.
•Only 50 coffee capsules are given free for each machine purchase. The 50 capsules, offered as a gift cannot be exchanged/replaced for cash, credit or any other Nespresso product.
•The offer is valid only at selected Nespresso authorized resellers.
•Vassos Eliades Ltd reserves the right to terminate the promotion at any time.
•Please retain the original purchase receipt until the coffee gift has been received.
•The promotional activity applies while stocks last and only in the country of purchase.
•For corporate customers (Offices & HORECA) wishing to purchase more than three (3) machines, a different commercial policy applies. For further information, please contact the Nespresso Call Centre at 8000 22 33 (free of charge).
•Employees of Vassos Eliades Ltd are excluded from this offer.